Are Dogs Allowed In Malls? 10 Important Rules to Know

Written by Katelynn Sobus
Updated: November 2, 2023
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Who doesn’t love bringing their pampered pooch out? If you’re among the many people who like to bring their dog everywhere, you might wonder, are dogs allowed in malls? And what are the rules to know before bringing them out in public?

Whether or not dogs are allowed in malls depends on the mall. Some malls allow dogs in common areas and certain stores. In others, dogs aren’t allowed unless they’re service animals. It’s more likely for your dog to be allowed in outdoor areas than inside mall buildings.

In this article, we’ll discuss when dogs are allowed in malls, when they aren’t, and 10 rules to know before shopping with your pup.

#1: Service Dogs Are Always Allowed

service dog vest

Service dogs cannot be turned away from any part of the mall.

©SasaStock/Shutterstock.com

According to the Americans with Disabilities Act, service dogs cannot be denied entry into shopping malls. Anyone turning away a service dog is breaking the law.

Mall employees cannot ask about your private medical details or demand documentation for your service dog, either. They can ask if you need your service dog’s help for a disability and what tasks they’ve been trained to perform.

In addition, you can be asked to leave if your service dog misbehaves, especially in a way that bothers others, such as excessive barking, getting into products, or peeing in the mall. Of course, these things aren’t typically an issue in service dogs, as they’re trained to behave and focus on you while working.

#2: Outdoor Malls Tend to be More Lenient

Portrait of Asian woman playing with Pomeranian dog at pets friendly restaurant.

Your dog is more likely to be permitted in the outdoor areas of the mall.

©CandyRetriever/iStock via Getty Images

Outdoor malls tend to allow dogs more often than indoor malls, which often aren’t dog-friendly. This is likely because there’s less risk of your dog making a mess while outside.

Indoor malls may allow dogs only outside the building, such as in seating areas outside restaurants.

Many dogs will also feel more comfortable outdoors than going into strange buildings, especially if they aren’t used to the experience!

However, there’s nothing wrong with bringing your dog to any mall so long as you call ahead to ensure they’re allowed.

#3: Some Stores May Deny Your Dog, Even if They’re Allowed in the Mall

Young hispanic customer couple smiling happy holding shopping bags and dog at clothing store.

Many malls will allow dogs in common areas while giving each store the choice of whether to allow dogs.

©AaronAmat/iStock via Getty Images

You may not be able to enter every store in the mall with your dog, which can cut your shopping trip short! This is one reason it might be best to leave your dog at home.

Another option is to shop with someone else who can handle your dog if you want to shop at a non-dog-friendly store. Leaving your dog alone outside the shop is not recommended due to the risk involved.

Some stores will allow you to bring your dog inside if they’re on a leash, carried, or in a pet carrier. It’s typically up to each store to decide for themselves.

#4: Emotional Support Dogs Must Follow the Same Rules as Pet Dogs

Emotional Support Animals

Emotional support animals are not protected under the ADA and can be denied entry to the mall.

©Lucia Romero/Shutterstock.com

If you have an emotional support dog, please be aware that they won’t get the special privileges in public a service dog will. No public place has to allow your emotional support dog into the building, as the law only states that your housing must accommodate your dog.

If the mall or certain stores aren’t dog-friendly, your dog won’t be allowed to enter.

#5: Dogs Brought into Public Should be Neutered and Vaccinated

Keeping up with vet visits is very important when bringing them into public spaces so that they don’t get sick or spread disease.

©iStock.com/IPGGutenbergUKLtd

Before bringing your dog into public spaces, please have them spayed or neutered. Also, ensure they’re up to date on their vaccines.

Many malls won’t require these things, but they’re a way to be courteous to other dogs and their owners. No one wants dogs trying to mate in public or unvaccinated dogs getting others sick!

If your dog goes out in public often, your vet will typically recommend more than the core vaccines to keep them healthy.

#6: Malls Can Kick Out Poorly Behaved Dogs

why do dogs bark

The mall employees might not tolerate barking and other misbehavior.

©alexei_tm/Shutterstock.com

If your dog doesn’t behave in the mall, you can be asked to leave. Even dog-friendly malls will have their limits, and you should only bring trained and socialized dogs inside.

Before taking them to the mall, your dog should be fully potty trained. They should know how to walk nicely on a leash without lunging or barking at other people or animals. You must have control over them at all times.

They don’t have to be absolutely perfect–but only the best-behaved pups should be in busy crowded spaces like malls. Poorly-behaved dogs can pose a risk to the public and to themselves.

#7: Your Dog Should be On-Leash at All Times

Maltipoo on a leash

Your dog should be on their leash and their best behavior.

©iStock.com/marketlan

You cannot allow your dog to wander any mall off-leash. Even if they’re trained to stay close, most areas have leash laws when you bring your dog into public. The mall can also kick you out for not keeping your dog leashed.

The exception to this is if you have a service dog who needs to be off-leash to perform their tasks.

#8: Don’t Bother Employees or Customers

dog on leash looking at owner

Train your dog to keep to themselves in public so they aren’t bothering others at the mall.

©Reddogs/Shutterstock.com

Your dog shouldn’t be approaching other people or dogs while in the mall. Please remember that most people are there to shop, not to engage with your pup. (Though it’s okay to let people pet them if they ask!)

Dogs shouldn’t make things more difficult on mall employees, either. They shouldn’t take objects off shelves, knock over items, or pee in the mall.

If your dog makes a mess or bothers other people in the mall, you will likely be asked to leave.

#9: Stay Home if Your Dog is Sick

Drug panel, capsules, painkillers and medicines of white sick dog.

Sick dogs belong at home or the vet, not at the mall.

©Kittima05/Shutterstock.com

It’s common courtesy to stay home if your dog is sick. Bringing them to dog-friendly places can spread disease and hurt other dogs.

Sick dogs also need rest, and a mall will typically be too much for them to handle. Everyone will be better off if they stay at home!

#10: Don’t Bring Your Dog if Easily Stressed

dog stressed

Dogs who find public outings stressful should be left at home.

©Patrick H/Shutterstock.com

Lastly, it’s important to know your dog. A mall is a hectic environment for even the most well-trained and socialized pups.

If your dog is stressed by crowds, strangers, or other dogs, it’s best to leave them home. It’s good to work on socializing your dog, but you must take it slowly!

Dogs without any experience being out in public shouldn’t start with the mall but instead should be introduced to a less crowded space first.

In conclusion, many malls are dog-friendly. Be sure to call ahead and only bring trained and healthy dogs shopping with you. If you have doubts about your dog’s ability to handle the mall, it’s usually better for everyone if you leave them at home.

Thank you for reading! If you have feedback on this post, please contact the AZ Animals editorial team.

The photo featured at the top of this post is © CandyRetriever/Shutterstock.com

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About the Author

Katelynn Sobus is a writer at A-Z Animals where her primary focus is on pets including dogs, cats, and exotics. She has been writing about pet care for over five years. Katelynn currently lives in Michigan with her seven senior rescue cats.

Thank you for reading! Have some feedback for us? Contact the AZ Animals editorial team.